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Atlawnta believes good communication is critical to keeping happy customers.
If you have any questions that we haven't covered, please do not hesitate to give us a call.
Why do I need a lawn maintenance program?Landscape maintenance includes mowing of lawn; edging areas bordered by sidewalks, curbs and driveways; removing clippings and organic material caused by mowing and edging from sidewalk, curbs, driveways and other surfaced areas; pruning bushes, shrubs and ornamental trees; trimming perennials, grasses and ground covers; leaf removal and planting bed maintenance. Most homeowners are too busy to provide the constant care usually necessary to maintain an attractive turf. An effective maintenance program involves fertilization, watering, mowing, and cultivation. A lawns appearance, after it has been established depends on a sound maintenance program.
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What does landscape maintenance cost?
Atlawnta determines the cost for maintenance service based on the size of your lawn, planting beds and the amount of pruning required. Give us a call to receive an estimate of cost for maintenance for your property.
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Yes. By signing our Maintenance Contract, you enable Atlawnta to provide the best service possible and you will know what services will be preformed and when they will be performed. While more service is required during the growing season than when your lawn may be dormant, Atlawnta has scheduled work to be performed throughout the year and the cost is equally divided between the 12 months so your payment will remain the same each month
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. Do I have to sign a new contract every year? No, Atlawnta's yearly contract will continue in full force and effect at the end of the contract period and will continue on a month-to month basis
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.Can I get lawn maintenance services just during the growing season?
As a rule, Atlawnta does not provide services to customers just during the growing seasons. There are always exceptions, such as, your home is for sale and you may be moving. This will have to evaluated on an individual basis
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How frequently will Atlawnta mow my lawn?
Mowing frequency and mowing height are determined by the turf type and the season of the year. According to the respective season, we mow once every seven to ten days depending on the rate of growth.
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Will Atlawnta edge my grass during every visit
Yes, Atlawnta will edge grass where it is bordered by sidewalks, curbs, and driveways on each visit.
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Will my driveway and walkway area be cleaned off during every visit?
Yes, Atlawnta uses blowers to clean all clippings and and organic material caused by our mowing and edging from sidewalk, curbs, driveways and other surfaced areas immediately after mowing, trimming and edging.
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Is the cleanup of trash and leaves in the lawn area considered a part of my services?
Yes, normal trash and leaves on lawn area will be picked up and disposed of during routine maintenance visits. An exception to this would be an excessive volume due to storm damage or natural disasters
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If I have an unmowable slope can I get Atlawnta to maintain it?
Yes, this would be discussed and price negotiated with you before you sign a contract with Atlawnta. We will normally maintain these types of areas twice a month during the growing season with a string trimmer.
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Is pruning my shrubs and trees included in landscape maintenance?
Yes, Atlawnta will keep bushes, shrubs and ornamental trees (less than 10ft) trimmed in accordance with standard industry practices
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Will Atlawnta trim back my perennials?
Yes, perennial beds will be pruned back to ground level in early winter
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I have Pampus grass and Miscanthus grass, does Atlawnta prune grasses?.
Yes, ornamental grasses will be pruned back according to growing type in early winter.
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Does Atlawnta trim back lirope (monkey grass)?
Yes, lirope will be trimmed to approximately 2 inches in the spring
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I have ivy and vinca in some of my planting beds, will they be maintained by Atlawnta?
Yes, ivy and vinca will be trimmed in spring. Ivy that has been allowed to become invasive may have to be brought under control at an additional negotiated charge at time of contract
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Will fall leaf removal be a part of my maintenance contract?
Yes, leaves will be removed from lawns, sidewalks,driveways and all hard surfaces weekly. We dispose leaves in an area determined by the customer. If customer has requested that we remove the leaves from the property, depending on the volume an additional charge may be negotiated.
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What does "bed" mean in landscaping terms?
Bed areas are defined as shrub beds that receive pine straw or mulch.
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Does Atlawnta hand pull weeds?
It depends, we try to keep weeds to a minimum in all bed areas. Weeds over 2 inches will be hand pulled. Weeds smaller than 2 inches will be sprayed and left to die an decompose. Bermuda and zoysia grass in beds will be sprayed and left to die and decompose.
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Does Atlawnta provide service to natural areas in my landscape?
Natural areas are defined as wooded areas and are not covered by regularly scheduled maintenance unless agreed to in landscape maintenance contract
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In the event of a storm or natural disaster, will Atlawnta take care of any clean up required?
Atlawnta will not be responsible for clean up of large limbs and debris as a result of a natural disaster such as an ice storm, wind storm, severe freeze, or any natural occurrence Atlawnta may assist with the clean up at an agreed compensation
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Is there anything I can do to reduce the cost of my maintenance service?Yes, we will reduce your costs through our referral program when you get your neighbors to signup for maintenance services with Atlawnta.
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Is the installation of flowers or seasonal color included in my maintenance service?
Not unless it was negotiated in your contract. If you decide you want to add seasonal color beds, call us as early as possible before we start installing. We contract with our growers ahead of time and let them know our requirements, so we can ensure the highest quality flowers will be available for our customers
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Is there an additional charge for adding pine straw or mulch to my shrub beds?
Yes, but this will be agreed to at the time of contract signing. Atlawnta will deliver and spread pine straw two times per year with the work being performed in the spring and fall of the year Hardwood mulch is more expensive than pinestraw but it lasts longer and can be refreshed in the spring and fall if te customer desires.
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Does the maintenance crew check for proper irrigation of my property?
No, Atlawnta is not responsible for the proper operation of irrigation systems. We will, however, report any unsatisfactory condition that we become aware of.
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Yes, we are fully covered with public liability and damage insurance. Atlawnta Landscape Services agrees to hold owner/agent harmless or any losses, resulting in bodily injury, death or property damage due to the negligent acts and omissions of Atlawnta, its agents, employees or subcontractors which arise out of the work performed under our Maintenance Contract.
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At the end of the contract period, the contract may be terminated by either party upon giving thirty (30) days written notice by Certified Mail Return Receipt Requested. Upon termination, any difference between the cost of services provided and monthly fees paid must be satisfied.
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Are there any incentives or me to prepay my maintenance service yearly in advance?
Yes, Atlawnta will give you one month of free service for advance payment.
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How soon after I sign a contract can I expect service to begin?
Service should commence within a week. Atlawnta requires payment for the first month's service at the inception of the contract and you will be added to our crew's schedule for your area.
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